Returns & Exchange

At Polo Renoir, each pair of boots is meticulously handcrafted to your exact specifications. As a result, all bespoke orders are final sale and non-returnable.

 

We do not offer refunds or exchanges on custom-made items. Every order is uniquely built for you — from fit to finish — and cannot be resold or restocked.

 

Fit & Quality Support

While we take every step to ensure precision and comfort, if you encounter an issue with fit or craftsmanship, please reach out. Our team will guide you through possible solutions or adjustments.

 

For any queries or concerns, contact us at info@polorenoir.com — we’re here to help.